Gather offers a 3-month limited warranty on the purchase of Gather Lunchboxes made at www.gatheressentials.com and from authorized retailers, with proof of purchase. This warranty covers any manufacturer defects which prohibit the box from performing in a usual way. It does not cover any marring of the finish caused by misuse of the lunchbox. To report a claim, please send an email to help@gatheressentials.com with proof of purchase, reason for your claim, and pictures of the lunchbox. Gather reserves the right to request that the product be sent to our office for additional review and to verify the claim. If necessary, all shipping labels will be provided by Gather.
Gather will review all cases individually. In the event that Gather deems a replacement is necessary, we will replace the product with the same style and size, but not necessarily the same color.
Gather’s limited 3-month warranty does not cover any issues due to improper use, normal wear and tear, or loss/theft of the lunchbox.